How do I view and update my profile? (Includes contact info, institutional affiliation, password, two factor authentication, browser session management, and account deletion)

Within your user profile, you can:

1. Update your profile information (e.g., photo, name, email, title)
2. Update your institutional affiliation
3. Update your contact information (e.g., phone, address)
4. Update your password
5. Enable two-factor authentication to add an extra layer of security to your account in case your password is stolen
   • Two-factor authentication is an identity and access management security method that requires two forms of identification to the site. You can select the authenticator of your choice (e.g., Google Authenticator, Microsoft Authenticator).
6. View and and log out active sessions on other browsers across all devices
   • If you see that you are logged in to a session with which you're unfamiliar, this suggests that your credentials may have been compromised. The best action is to use the "log out other browser sessions" activity and update your password.

To navigate to your user profile page:

1. Click the user icon (person icon or picture if you've previously added one) in the upper right hand corner of the screen.
2. Select Profile from the drop-down menu.

To update your profile information:

1. Scroll to the Profile Information section of your profile view.
   
2. Update information in any field.
3. Click Save at the bottom right of the section to save the change(s).
   

To change your affiliation to another institution:

1. Scroll to the Institution section of your profile view.
2. Select the new institution from the Institution drop-down menu.
   • Click Save at the bottom right of the section to save the change. 
     1. Note: Selecting a different institutional affiliation requires confirmation by the institution's CUSP representative. Your CUSP access will be limited while confirmation takes place.
        
        
3. If your institution is not affiliated with the FDP or does not appear, submit a ticket to the CUSP Help Desk to request adding your institution to the CUSP Sharing Site. You will be notified regarding next steps. 
   1. Note: These are the same instructions that appear when you select the My institution is not affiliated with the FDP checkbox.

To change your contact information:

1. Scroll to the Contact Information section of your profile view
2. Update information in any field.
3. Click Save at the bottom right of the section to save the change(s).
   1. Note: You will be required to add State and Zip Code when editing this section
4. Once your profile contains contact information, you can delete all contact information in your profile if desired by clicking the DELETE CONTACT button and then selecting DELETE CONTACT on the confirmation pop-up screen. This will not remove your site access or your site account; it just removes your contact information from your profile. 

To change your password:

• Scroll to the Update Password section of your profile view
• Type in your current password
• Type in your new password in both the new password and confirm new password fields.
• Click Save at the bottom right of the section to save the change. 

To enable two-factor authentication for your account:

When two factor authentication is enabled, you will be prompted for a secure, random token during authentication. You may retrieve this token from your phone's Google Authenticator application.

1. Scroll to the Two Factor Authentication section of your profile view
2. Click the Enable button.
   
3. Re-enter your CUSP sharing site password and click the Confirm button.
   
   
   
4. Now, the Two Factor Authentication section will display a QR code to use with your phone's authentication application and recovery codes that can be stored in a secure password manager and can be used to recover access to your account if your two factor authentication device is lost.

To view and manage browser sessions:

• Scroll to the Browser Sessions section of your profile view
• All browser sessions that are currently using your CUSP sharing site credentials (the email and password you use to log in the CUSP sharing site are listed here.
• "This device" will appear beside the device on which you're currently viewing this page.
• f you see that you are logged in to a session with which you're unfamiliar, this suggests that your credentials may have been compromised. The best action is to use the "log out other browser sessions" activity and update your password. 

Have questions or need help? 

Submit a request to the CUSP Help Desk Team at https://cusp-help.freshdesk.com/support/tickets/new. 

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