How do I edit a user account? (Institutional Representatives Only)

1. Click on the Representative link at the top of the site.
   
   
2. Select Users.
   
   
3. Click on the Active tile under My Procedures.
   
   
4. Click on the Details button (pen icon) to the right of the person whom you want to edit. 
5. Edit the desired information and click SAVE in each section where you make edits. Available areas for edits are:

   Section	Notes
   Profile Information	Community Members can also update this by accessing their own profile (clicking on their icon at the top right and selecting Profile).
   System Role	Only Institutional Representatives or Site Administrators can change this (Institutional Representatives do not have access to add Site Administrator role)
   Password Reset	Only Institutional Representatives or Site Administrators can send this for forgotten passwords; however, if users know their current password, they can reset it within their Profile and they can request a password reset from the CUSP login page
   Contact Information	Community Members can also update this by accessing their own profile (clicking on their icon at the top right and selecting Profile).

Have questions or need help? 

Submit a request to the CUSP Help Desk Team at https://cusp-help.freshdesk.com/support/tickets/new. 

Return to Manage Users for Your Institution