Requested Enhancements

Created by Help Desk Team, Modified on Mon, 24 Mar at 7:32 AM by Help Desk Team

CUSP Sharing Site users are encouraged to report any site issues and suggest site improvements. Either can be sent to the CUSP team via a support ticket--click here to submit a support ticket.


A list of issues reported to date that are not yet resolved and, if known, their suggested workarounds, can be found at 

Known Issues (not yet resolved).


Below is a list of planned and previously requested requested site enhancements.


Planned Enhancements
Topic
Request
Source
Status
EnrollmentExpand CUSP sharing site to non-FDP member institutions CUSP Steering CommitteeExpected to begin summer 2025
Expiration/RenewalExpiration/renewal process for parent and child procedure contributions and endorsements

- Adding the date last renewed date to procedure view could be helpful (currently we have date submitted and date last modified)
CUSP Steering CommitteePlanned for implementation by Q1 2028 (when the first contributed procedures will hit the end of their third year)
API

Add an API for importing procedures into an institutions’ electronic systems

CUSP Steering CommitteePlanned
SSO

Single sign-on provider to manage account access/passwords

CUSP Steering CommitteePlanned
BookmarkingImprove visibility of bookmarked procedures 
- Move the bookmark report to a more intuitive location (e.g., on the procedure table page as a filter or icon). If bookmarks are the only thing within "user settings", consider renaming user settings.)


Summer 2024 pilot feedbackPlanned
BookmarkingAllow clicking on bookmarked procedure to open the full procedure
Summer 2024 pilot feedback

BookmarkingImprove process for un-bookmarking a procedure (you can unbook from the report, but only one at a time), open the procedure so that it can be un-bookmarked)Summer 2024 pilot feedbackPlanned
Entering Procedures - Procedure TypesIt is not always clear which groupings and topics are associated with which procedure type. To help with this, it is planned to add the listing of procedure types along with all associated groupings and topics to this area. The steering committee opted not to add this to Freshdesk due to the specificity of the list.
Summer 2024 pilot feedback
Planned



Submitted Enhancements 
(Pending additional discussion with CUSP working group and/or steering committee)

Note: Requests are grouped by topic, but are not otherwise in any order (e.g., they not in order of priority)
Topic
Request
Source
AIIntegarting AI tool to help users summarize data across multiple similar procedures (e.g., to evaluate common dose ranges of an analgesic)
Summer 2024 pilot feedback
Archiving Procedures
Display reason for archiving a procedure (I didn't see the reason for archiving appear clearly on an archived procedure. The date was noticeable, but the reasoning would be beneficial to see.)Summer 2024 pilot feedback
Community/CommunicationsIs it possible, on the About page, to include a list of institutions that are participating in CUSP (updated anytime an institution joins or leaves) and include an email point of contact for each one? That way if any other CUSP participating institution wants to reach out with a question regarding a specific procedure uploaded by another institution they can. This came to mind since each procedure lists the Institution it was added by, but I don't see a summary list of all participating institutions on the site.Summer 2024 pilot feedback

Dashboard - Institutional RepHave the dashboard pop up more as a home page for the Institutional RepresentativeSummer 2024 pilot feedback
Dashboard - Institutional RepThe Flagged Procedures listing on the Representative dashboard should open the flagged procedure
Summer 2024 pilot feedback
Dashboard - Institutional Rep
Add a “create procedure” link to the drafts section of the dashboard (currently it's only in the active section)
Summer 2024 pilot feedback
Email Notifications
It would be helpful if the automatic emails from the CUSP site (e.g., reset password, new user account request) included the organization/site name at the top with the logo image and perhaps the URL for the main database site.
Summer 2024 pilot feedback
Endorsing Procedures
As an IR, I can only remove endorsements that I personally added. If another IR from my institution added the endorsement, I cannot remove it.

This doesn't seem sustainable for the future of the site since it's expected that IRs will leave institutions and any current IRs for the institution should be able to manage all procedure endorsements.
Help Desk Team
Entering Procedures - Child Procedures
Without reviewing the help desk content, it is not clear whether "(child procedure)" should be left in the title (since the title is editable)

Consider making that text not removable?

May also need to consider how to handle that text if the child procedure ever becomes a parent (e.g., parent procedure is not renewed), which depends on how the Expiration/Renewal process noted in the "Planned Enhancements" section is designed.
Summer 2024 pilot feedback

Entering Procedures - Procedure Types
We may want to include more that the species/procedure related titles in the dropdown if we're including policies such as "holding protocol", "reporting animal concern", "use of NPG drugs" etc.
Summer 2024 pilot feedback
Entering Procedures - Species
Consider option to associate more than one species with a given procedure (e.g., mice and rats)Summer 2024 pilot feedback
Entering Procedures -Species
Our institution is more specific in species. For example we have both mus mice and singing mice. It may be beneficial to consider being more species specific.
Summer 2024 pilot feedback
Printing ProceduresThe first step to print was obvious, but the second printer icon to actually print was a little less obvious.Summer 2024 pilot feedback
Printing Procedures

When printing a procedure to PDF, the file name defaults to "CUSP". It would be better if populated with the name of the procedure and the contributing institution.

Summer 2024 pilot feedback
Publishing Procedures
It would be helpful to have a button to publish without having to go into the "edit procedure" again (especially after re-activating from archive).

Note from HD Team: This may also apply to created child procedures, which then requires finding 
Summer 2024 pilot feedback
Publishing Procedures
Save All" published the procedure without warning, even though Publish was not selected. I expected Save All to save the procedure as a draft. I would recommend adding a pop-up before publishing like the pop-up that appears before deleting a procedure confirming that action is in fact desired. 

Note from HD Team: Help documentation indicates that both SAVE ALL and PUBLISH publish the procedure, so this would be a system change request.
Summer 2024 pilot feedback
ReportsIs it possible to have a list of all institutional procedures- so one can quickly see which are active, archived, drafts in progress, and can then determine what is missing, etc.?
Summer 2024 pilot feedback
Searching Procedures
Allow for more specific procedure searching--searching terms like blood or isoflurane return too many results. Consider adding information to the screen to guide searching.
Related: Consider adding the list of groupings and topics here since those are searchable. It was not clear to all users how those are used since they're not displayed on the View Procedures table.
Summer 2024 pilot feedback
Searching Procedures
Consider breaking procedure description into different sections and consider removing some sections from search functionality.Summer 2024 pilot feedback
System Help
Consider on-screen guidance for help information (rather than having to go to the Knowledge Base)Summer 2024 pilot feedback
System Help
It would be beneficial to have a 'Frequently Asked Questions' section in addition to the help center so that we don't need to submit a ticket for every issue.
Summer 2024 pilot feedback
Site Administration (CUSP Working Group)

All Users report: Add ability to edit added user profiles (e.g., to correct an email or title)

CUSP Help Desk Team
User Management
Could be useful to add a history (dates) of inactivation/reactivation for a User and/or to include comments as to why an account has been inactivated.
Summer 2024 pilot feedback

User Profile
The required section of 'Fullname/Attribution' was confusing to me. I don't understand what is meant by "attribution" and it's confusing to have this required and also require a First Name and Last Name still be entered.
Summer 2024 pilot feedback
Viewing Procedures - Get Child Procedures Activity
On the procedure view, only display the "Get Child Procedures" icon if the procedure has child procedures. Currently, just a blank window named "Child Procedures" appears with no procedures listed.
Summer 2024 pilot feedback
Viewing Procedures - View Procedure Table
Optimize real estate within the main procedure table by moving the “Action” column to the left-hand side of the table - for some users, the actions menu is being cut off on their device's screen
Summer 2024 pilot feedback

Viewing Procedures - View Procedure Table
Flagging Procedures 
Endorsing Procedures 
Allow for sorting procedures by ones institution has flagged or endorsed to make it easier to remove those markings
Summer 2024 pilot feedback
Viewing Procedures - View Procedure Table
Flagging Procedures 
All users can flag and unflag procedures, but they don't have any way to search for the procedures they've flagged. IRs can see procedures for their institution that have been flagged by other institutions via their IR dashboard, but a way for users to find procedures they've flagged is needed (e.g., to remove a flag that was added inadvertently).Summer 2024 pilot feedback

Viewing Procedures -  View Procedure Table 

Make procedure names a link that opens the procedure details or open the procedure details when anywhere in the row is clicked (viewing details currently requires scrolling to the right to click on the View icon, which begins off-screen on some screens).

Summer 2024 pilot feedback
Viewing Procedures -  View Procedure TableAs more procedures become available, will there be a way to choose how many show up on a page? 10 seems like a low number.
Summer 2024 pilot feedback
Welcome Page - Volunteerism
Add information about how to volunteer with CUSP project to the CUSP Sharing site Welcome page - maybe link to FDP CUSP website's Want to Volunteer for Help Desk Team



Declined Enhancements

Request
Source
Why Declined
Entering Procedures - ImagesI would have liked to paste a table with picture diagrams into my procedure.
Summer 2024 pilot feedback

Adding images or embedding videos within the procedure description is discouraged due to concerns surrounding database size, copyrights, accessibility standards, and searchability. Including a link to images or videos is preferred.  



Have questions or need help? 

Submit a request to the CUSP Help Desk Team at https://cusp-help.freshdesk.com/support/tickets/new


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