How do I create a new user account for my institution? (Institutional Representatives Only)

New users for your institution may complete the Request Your Account process, which ensures that they agree to the CUSP sharing site's Terms of Service and Privacy Policy.

Once the new user has completed this process, including affiliating with an institution, an Institutional Representative may activate their account via email or within the CUSP site. Alternatively, Institutional Representatives can also add accounts directly within the CUSP site (without the user submitting a request).

To accept new user request via email:

1. Click Approve (top button) in the email that you receive from no-reply@cuspapp.site. The requesting user will receive an email notifying them of the account approval or disapproval (if needed, see How do I request an account? for what the requester receives).
   After clicking "Approve", you'll see this message:

To accept new user request directly within the CUSP site:

1. Log into the site (cuspapp.site)
2. Click on the Representative link at the top of the site.
   
   
3. Select Users.
   
   
4. Click on the Pending tile under My Procedures.
   
   
5. Click on the Activate button (play icon).
   

• The user will no longer appear in the pending list and the number on the Pending users tile on this page will decrease by one
• The number on the Active users tile on this page will increase by one and the user will now appear in the list on that page

Alternatively, Institutional Representatives can add new users to the site directly, using the below instructions. When this is done, is becomes the responsibility of the Institutional Representative to inform each user that by participating on the site, the user agrees to site's Terms of Service and Privacy Policy.

To add a new user directly via the CUSP site (without the user submitting a request):

1. Click on the Representative link at the top of the site.
2. Select Users.
3. Click New User.
   
   
4. Complete the "New Profile Information" fields and click Create User.
   
   • Note: For role, you can choose "Institutional Representative" (can add and edit information for your institution) or "Community User" (read only)
     
     
5. Inform each user that by participating on the site, the user agrees to site's Terms of Service and Privacy Policy.
   
   

Have questions or need help? 

Submit a request to the CUSP Help Desk Team at https://cusp-help.freshdesk.com/support/tickets/new. 

Return to Return to Manage Users for Your Institution